Track My Order

Track Your Package

Enter your order number and the email address used at checkout to view your shipment tracking status instantly. 

How to find your order number

 Your order number starts with # and can be found in your order confirmation email or receipt.

1. Fill in your Order Number (Example: #12345678)
2. Fill in your checkout Email Address
3. Click the button below to check logistics updates

<a href="{{ order_status_url }}">Check My Order Status</a>

Common Questions

- No tracking information: Tracking updates may take 24–48 hours after fulfillment once the carrier scans your parcel.
- Wrong information: Double-check your order number and email address match your purchase records.
- Lost tracking email: Check your spam or junk mail folder for our order notification.

If you still cannot locate your tracking details, please contact our support team via support@trinxfactory.com